Troubleshooting

I can't access features in my new plan

If you have just changed your plan, the changes may have not yet been applied to your device. You can force your device to be updated: Select Settings. Select Resync with Server. If you still having ...

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Sync is not working

Android As of January 3, 2015, version 1.9 or higher is required for sync to function. BlackBerry 10 Automatic sync is not supported. Pull down on the invoice list to refresh with the latest data. B...

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